Frequently Asked Questions
Everything you need to know about your fitness journey with Infinity Hoop.
How does the Infinity Hoop differ from traditional hula hoops?
Unlike traditional hoops that often fall, the Infinity Hoop features an adjustable link system that fits snugly around your waist and a weighted gravity ball, ensuring it stays in place while providing a consistent cardiovascular workout.
What is the shipping timeframe for my order?
We process orders within 1-3 business days. Standard shipping typically takes 7-12 business days depending on your location. You will receive a tracking number via email as soon as your package departs our warehouse.
Can I adjust the size as I lose weight?
Yes! The Infinity Hoop is designed with detachable links. As your waistline reduces, you can simply remove links to maintain a perfect fit and continue challenging your core.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your results or the product quality, you can return it within 30 days of delivery for a full refund, minus shipping costs.
Is the hoop suitable for beginners?
Absolutely. Because the hoop stays fixed on your waist, it is much easier for beginners to master than a standard hoop. It allows you to focus on your rhythm and movement without constant interruptions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Klarna and Afterpay.